Bylaw Compliance Officer

Come on down to the Vernon Hiring & Post-Secondary Education Expo on Thursday, October 3rd, 2024, from 11:00 a.m. – 3:00 p.m. at the Prestige Vernon Lodge & Conference Centre | 3914 32 Street, Vernon, B.C. Come dressed for success with your resume in hand for an opportunity to meet a live recruiter. Free Admission and Open to the public. Bylaw Compliance Officer (Up to 2 positions) Hourly Pay: $40.61 Job Type: Regular, CUPE About Vernon: Welcome to Vernon and the sunny North Okanagan, where our casual lifestyle matched with spectacular outdoor recreation opportunities has led Vernon to become one of the most diversified communities in BC. The community is surrounded by three lakes; Okanagan, Kalamalka and Swan in British Columbia’s Okanagan Valley, one of the most desirable regions in Canada in which to live. The community is located approximately 4 1/2 hours by car from Vancouver and the Pacific Ocean, and 3 hours north of the US border at Washington State. Vernon is the hub of the North Okanagan and has a population of over 45,000. Vernon provides an exceptional quality of life with a mix of urban amenities, world class resorts, amazing recreational opportunities all situated in a natural setting. Vernon is a great place to live, work, visit or invest. Just ask anyone who lives in the region. About the Position: Reporting to the Manager, Protective Services, this position performs regulatory, clerical and inspection services in support of bylaws, regulations, and general Division policies and procedures. Duties Include: Regulatory Bylaw Control * Receives, processes, investigates complaints and enforces municipal bylaws, including but not limited to, Business License, Zoning, Sign, Nuisance, Noise, Subdivision and Development Servicing, Watering Restriction and Snow Removal. * Answers telephone, written and in-person enquiries related to bylaw enforcement matters. * Maintains contact with and liaises with City departments, and outside agencies. * Coordinates, where possible, the resolution of complaints (Sign, Nuisance and other regulatory bylaws). * Conducts investigations, compiles evidence, lays charges (summons) and attends court as required. * Inputs data, prepares, records, and reports on issues relative to bylaw enforcement activities as requested. * Acts as a City representative in the Municipal Ticket Information (MTI) bylaw enforcement or Bylaw Forum systems by writing and delivering ticket information. * Prepares departmental correspondence for supervisor's or own signature.Traffic and Parking Control * Receives, investigates and co-ordinates the resolution of complaints, including but not limited to, City Parking and Traffic bylaws. * Enforces the Parking Meter and Traffic bylaws; patrols parking areas both by foot and by motor vehicle and conducts general parking and traffic control; checks parking meters, chalks tires, issues parking violation tickets, tows vehicles, etc. * Collects monies from parking meters, fine-o-meter boxes and ticketing machines; transports monies to the Bank, and ensures parking lot control mechanisms are supplied with parking permit tickets. * Responds to complaints regarding Traffic violations in all areas of the City. Inspects commercial vehicles for valid Municipal Commercial Vehicle decals and issues tickets or warning notices as applicable. * Repairs and maintains parking meters, meter housings, locks, parking lot control mechanisms and ticket spitter mechanisms which includes disassembling, lubricating, calibrating, repairing, rebuilding and maintaining a parts stock. * Advises public of parking regulations in answer to their inquiries; advises public of other of other bylaw requirements. * Maintains contact with and liaises with the City departments, and outside agencies. * Impounds, issues warnings or bylaw violation notices to pedestrians, cyclists, and skateboarders in violation of the Traffic bylaw. * Inputs, prepares, records, and reports on issues relative to parking & traffic enforcement activities as requested. * Collects and inputs meter maintenance data.Other Duties * May act as a courier delivering City or GVSC deposits as needed. * Performs related duties as required. * Complies with WCB regulations, identifies safety concerns and participates in corporate safety programs. * All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties. Required Knowledge, Skills and Abilities: * Ability to learn City and Departmental bylaws, regulations, policies and procedures. * Ability to efficiently use automated systems, related software and general office equipment. * Ability to communicate in a courteous, tactful and diplomatic manner where people may be agitated. * Ability to defuse agitated persons. * Ability to prepare written reports. * Knowledge of the MTI system and provincial court proceedings. * Ability to exercise mature judgement in problem solving. * Physical ability to perform the work; ability to walk on even and uneven surfaces potentially during adverse climate conditions. * Ability to obtain a statutory approval appointment by City Council if required to enforce bylaws. * Ability to obtain and maintain an acceptable Criminal Record Check and Vulnerable Sector Check. * Ability to obtain and maintain an RCMP Enhanced Security Clearance. Preferred Education and Experience: * Post Secondary courses in Municipal administration or Justice Institute courses related to bylaw enforcement. * Two years experience in bylaw enforcement or related fields. * Level 2 Advanced Bylaw Enforcement and Investigative Skills Certificate or equivalent knowledge and experience. Preferred Knowledge, Skills and Abilities: * Thorough knowledge of Microsoft Office Suite of programs. * Previous experience in the repair of parking meters and spitters. To Apply: Please submit your resume, quoting the appropriate competition number to: Human Resources, City of Vernon, using one of the following methods: * Online at www.vernon.ca by selecting “apply” and creating a candidate profile. * By Fax: (250) 550-3551Internal Applicants: * Internal applicants are asked to apply using their worker profile. * By making application, you are authorizing the City of Vernon to verify, through whateverThe City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted. Apply to: https://www.vernon.ca/government-services/careers Company: City of Vernon Salary: $40.61 / hour Contract: PERMANENT